WHAT INFORMATION DO WE COLLECT
a. Personally-Identifiable Information: We may collect personally identifiable information when youspecifically and knowingly provide it to us, for example when you request a demo or register andprovide personal information such as your e-mail address, name, phone number, year of birth, or otherinformation. Where applicable, personally identifiable information includes personal data as defined inapplicable law.
ou may have the option to register an account with us using a TPS, and you may connect youraccount to a TPS such as Instagram, Facebook, Twitter or YouTube. By authorizing us to access yourTPS account, you authorize us to obtain certain information from your TPS account, which mayincluding your name, email address, birthday, work history, education history, current city, sharedmedia, and the names, profile pictures, relationship status, and current cities of your TPS contacts. Weonly obtain information from your TPS account that you specifically authorize and grant us permissionto obtain.
Jensen & Jensen does not consider personally identifiable information to include information that hasbeen anonymized so that it does not allow a third party to identify a specific individual. We collect anduse your personally-identifiable information to: provide the Services; operate and improve our Service;provide customer service; perform research and analysis aimed at improving our products, Service andtechnology; and display content that is customized to your interests and preferences.You may always choose not to provide personally identifiable information, but if you so choose, certainparts of the Service may not be available to you. If you have registered an account with us, you willhave agreed to provide your personally identifiable information in order to access the Services. Thisconsent provides us with the legal basis we require under applicable law to process your data. Youmaintain the right to withdraw such consent at any time. If you do not agree to our use of your personaldata in line with this Policy, please do not use our Services.
b. Sensitive Personal Data: Subject to the following paragraph, we ask that you not send us, and younot disclose, any sensitive personal data (e.g., social security numbers, information related to racial orethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics,criminal background or trade union membership) on or through the Services or otherwise to us.If you send or disclose any sensitive personal data to us when you submit content to the Services, you consent to our processing and use of such sensitive personal data in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us.
c. Non-Personally-Identifiable Information: We may collect and aggregate non-personally identifiableinformation which is information which does not permit you to be identified or identifiable either byitself or in combination with other information available to a third party. This information may includeinformation such as a website that referred you to us, your IP address, browser type and language,hardware types, geographic location, and access times and durations. We also may collect navigationalinformation, including information about the Service content or pages you view, the links you click, andother actions taken in connection with the Service. We use this information to analyze usage patternsas part of making improvements to the Service.
d. Cookies, Pixels and Local Storage: We may collect information using cookies, which are small datafiles stored on the hard drive of your computer or mobile device by a website. We may use bothsession cookies (which expire once you close your web browser) and persistent cookies (which stay onyour computer or mobile device until you delete them) to provide you with a more personal andinteractive experience when using the Services.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computeror mobile device, which are used only by us to recognize your computer or mobile device when itrevisits any site or application that is party of the Services; and (2) third party cookies, which are servedby service providers on sites or applications and can be used by such service providers to recognizeyour computer or mobile device when it visits other websites.
i. Cookies we use
The Services use the following types of cookies for the purposes set out below:
These cookies are essential to provide you with services available through the Services and to enableyou to use some of its features. For example, they allow you to log in to secure areas of the sites orapplications and help the content of the pages you request load quickly. Without these cookies, theservices that you have asked for cannot be provided, and we only use these cookies to provide youwith those services.
These cookies allow the Services to remember choices you make when you use a site or application,such as remembering your language preferences, remembering your login details and rememberingthe changes you make to other parts of your account, or preferences. The purpose of these cookies isto provide you with a more personal experience and to avoid you having to re-enter your preferencesevery time you use the Services.
Analytics and Performance Cookies
These cookies are used to collect information about traffic to the Services and how users use theServices. The information gathered does not identify any individual visitor. The information isaggregated and anonymous. It includes the number of visitors to, the websites that referred them, thepages visited, what time of day they visited, whether they have visited before, and other similarinformation. We use this information to help operate the Services more efficiently, to gather broaddemographic information and to monitor the level of activity on our Services.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used toimprove how the Services work. You can find out more information about Google Analytics cookieshere: https://developers.google.com/analytics/resources/concepts/gaConceptsCookiesYou can find out more about how Google protects your data here:www.google.com/analytics/learn/privacy.html.
You can prevent the use of Google Analytics relating to your use of the Services by downloading andinstalling the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Social Media Cookies
These cookies are used when you share information using a social media sharing button or like buttonon any site or application for the Services or you link your account or engage with our content on orthrough a social networking website such as Facebook, Twitter or Google+. The social network willrecord that you have done this.
ii. Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow theinstructions provided by your browser (usually located within the settings, help tools or edit facility).Many browsers are set to accept cookies until you change your settings. If you do not accept ourcookies, you may experience some inconvenience in your use of the Services. For example, we maynot be able to recognize your computer or mobile device and you may need to log in every time youuse the Services
iii. Pixel Tags
We may also use pixel tags (which are also known as web beacons and clear GIFs) on the Services totrack the actions of users on our sites and applications. Unlike cookies, which are stored on the harddrive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages.Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Services, so that we can manage our content more effectively. The information we collect using pixeltags is not linked to our users personal data.
iv. Do Not Track Signals
Some Internet browsers may be configured to send “Do Not Track” signals to the online services thatyou visit. We currently do not respond to do not track signals. To find out more about “Do Not Track,”please visit http://www.allaboutdnt.com.
HOW DO WE USE THE INFORMATION WE COLLECT
a. Jensen & Jensen will use the personally identifiable information directly provided by you solely forthe purpose for which you have provided it, which may include:
to operate, maintain, and improve the Services;
to manage your account, including to communicate with you regarding your account;
to operate and administer any promotions you participate in on any site or application;
to respond to your comments and questions and to provide customer service;
to send information including technical notices, updates, security alerts, and support and administrativemessages;
with your consent, to send you marketing e-mails about upcoming promotions, and other news,including information about products and services offered by us and our affiliates. You may opt-out ofreceiving such information at any time: such marketing emails tell you how to opt-out. Please note,even if you opt out of receiving marketing emails, we may still send you non-marketing emails.Non-marketing emails include emails about your account with us (if you have one) and our businessdealings with you;
to process payments you make via the Services; and
as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawfulrequests and legal process, including to respond to requests from public and government authorities;(c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you orothers.
We may share this information with service providers who perform services on our behalf, such asthose services listed above, or other services like processing information requests, displaying storeddata you access, to assist us in marketing, to conduct audits, etc. Those companies will be permitted toobtain only the personal information they need to provide the service they provide, will be required tomaintain the confidentiality of the information, and will be prohibited from using it for any otherpurpose.
We may also use information you provide to better serve you, and, if you have given your consent forus to do so, to send you email or text messages concerning offers from our partners and other thirdparties that we think may be of interest to you. If you do not wish to receive marketing emails, you mayadjust your Personal Information Preferences as described below or follow the unsubscribe or stopinstructions included within each communication.
We will only retain your personally identifiable information as long as reasonably required to provideyou with the Services unless a longer retention period is required or permitted by law (for example, forregulatory purposes).
You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection ofsensitive personal data; (iii) any new processing of your personal data that we may carry out beyondthe original purpose; or (iv) the transfer of your personal data outside the EEA. Please note that youruse of some of the Services may be ineffective upon opt-out. You may also: (A) access the data wehold about you at any time via your account or by contacting us directly; (B) update or correct anyinaccuracies in your personal data by contacting us; (C) move your data to other service provider; (D) incertain situations, for example when the data we hold about you is no longer relevant or is incorrect,you can request that we erase your data. You may contact us at firstname.lastname@example.org anytime forany other questions you may have about your personally identifiable information and our use of it.
The Terms of Service clearly provide that Users must be (i) 18 or older, or (ii) 13 and older if either (a) anemancipated minor, or (b) he/she possess legal parental or guardian consent. Jensen & Jensen doesnot knowingly collect personally identifiable information from users under 13. In the event that we learnthat we have collected any personal information from a user under the age of 13, we will attempt toidentify and delete that information from our database.
The Service is owned by Jensen & Jensen and may be accessed in the United Kingdom and abroad.For data protection purposes, Jensen & Jensen is the controller and, unless otherwise noted, is alsothe processor of data. Information collected may be retained, and may be stored, processed, accessed,and used in jurisdictions whose privacy laws may be different and less protective than those of yourhome jurisdiction. If you are located outside of the United Kingdom, please note that the informationyou provide to us may be transferred to the United Kingdom. By using the Service, application and/orwebsite, you consent to such transfer. We will take reasonable steps to ensure that your data is treatedsecurely and in accordance with this Policy.
HOW DOES A USER CHANGE OR UPDATE INFORMATION?
SECURITY AND ENCRYPTION
We follow generally accepted industry standards to help protect your personal information. No methodof transmission over the internet, mobile technology, or method of electronic storage, is completelysecure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards toprotect the confidentiality of the information that we collect online, we cannot guarantee its absolutesecurity. Our Service has security measures in place designed to protect against the loss, misuse andalteration of the information under our control. We use standard Secure Socket Layer (SSL) encryptionthat encodes information for such transmissions. All Service information is maintained on secureservers. Access to stored data is protected by multi-layered security controls including firewalls,role-based access controls and passwords. You are responsible to keep your password secure. If youhave reason to believe that your interaction with us is no longer secure (for example, if you feel that thesecurity of any account you might have with us has been compromised), please immediately notify usof the problem by contacting us at email@example.com.
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